Goal directed programming for determining process efficiency using data envelopment analysis

Mohammad Tavassoli*, Hamed Adldoost, Reza Farzipoor Saen

*Corresponding author for this work

Research output: Contribution to journalArticlepeer-review

1 Citation (Scopus)


There are numerous measurement methods for process performance control. One of which, widely used in quality control programs, is process capability (Cp) index. The advantage of this index is due to the high amount of information extracted from it. Since Cp is independent from a particular measurement unit it can be used to compare several quite different processes. While the relative efficiency of the process performance based on the Cp for a period is satisfying, the process may lose efficiency in the next period for variety of reasons and could not keep up with the standard limits. The objective of this paper is to develop a new approach for measuring the relative efficiency of peer decision making units (DMUs) based upon process capability indices. A case study demonstrates the applicability of the proposed approach.

Original languageEnglish
Pages (from-to)493-509
Number of pages17
JournalJournal of Mathematical Modelling and Algorithms in Operations Research
Issue number4
Publication statusPublished - Jan 1 2014


  • Data envelopment analysis
  • Goal programming
  • Multi-criteria decision analysis
  • Process capability (C)

ASJC Scopus subject areas

  • Modelling and Simulation
  • Applied Mathematics

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