TY - JOUR
T1 - From Tourist Experience to Satisfaction and Loyalty
T2 - Exploring the Role of a Sense of Well-Being
AU - Bagheri, Fatemeh
AU - Guerreiro, Manuela
AU - Pinto, Patrícia
AU - Ghaderi, Zahed
N1 - Funding Information:
The author(s) disclosed receipt of the following financial support for the research, authorship, and/or publication of this article: This study was financed by National Funds provided by the Foundation for Science and Technology through project UIDB/04020/2020 and funds provided by the European Regional Development Fund by CRESC Algarve 2020 through the project SSAICT-ALG/39588/2018.
Publisher Copyright:
© The Author(s) 2023.
PY - 2023/9/29
Y1 - 2023/9/29
N2 - Drawing on the authentic happiness theory, the aims of this article are three-fold: first, to propose a refined measurement scale for tourists’ sense of well-being; second, to investigate the impact of four categories of tourist experience on tourists’ sense of well-being; and third, to explore the effect of the sense of well-being on tourists’ satisfaction and loyalty. Data were collected from tourists spending their holidays in the Algarve, Portugal. To address the lack of an integrated measurement scale for assessing tourists’ sense of well-being, an exploratory factor analysis was initially conducted. Subsequently, the data were analyzed using structural equation modeling in WarpPLS 8.0. The findings reveal a three-dimensional scale for tourists’ sense of well-being, consisting of meaningfulness, active pleasure, and release. The results also show a significant positive impact of the four realms of tourists’ experiences on the sense of well-being. Finally, positive relationships between well-being, tourist satisfaction and loyalty are confirmed. The theoretical and practical implications, limitations, and potential directions for future research are discussed.
AB - Drawing on the authentic happiness theory, the aims of this article are three-fold: first, to propose a refined measurement scale for tourists’ sense of well-being; second, to investigate the impact of four categories of tourist experience on tourists’ sense of well-being; and third, to explore the effect of the sense of well-being on tourists’ satisfaction and loyalty. Data were collected from tourists spending their holidays in the Algarve, Portugal. To address the lack of an integrated measurement scale for assessing tourists’ sense of well-being, an exploratory factor analysis was initially conducted. Subsequently, the data were analyzed using structural equation modeling in WarpPLS 8.0. The findings reveal a three-dimensional scale for tourists’ sense of well-being, consisting of meaningfulness, active pleasure, and release. The results also show a significant positive impact of the four realms of tourists’ experiences on the sense of well-being. Finally, positive relationships between well-being, tourist satisfaction and loyalty are confirmed. The theoretical and practical implications, limitations, and potential directions for future research are discussed.
KW - authentic happiness theory
KW - tourist experience
KW - tourist loyalty
KW - tourist satisfaction
KW - tourist well-being
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UR - https://www.mendeley.com/catalogue/b5449ed2-09b2-3afc-b91d-89793d6efa91/
U2 - 10.1177/00472875231201509
DO - 10.1177/00472875231201509
M3 - Article
AN - SCOPUS:85173468849
SN - 0047-2875
JO - Journal of Travel Research
JF - Journal of Travel Research
ER -