TY - JOUR
T1 - Cultural Similarities and Differences in Judgments of Rapport
AU - Matsumoto, David
AU - Wilson, Matthew
AU - Helmy, Mai
AU - Garcla, Jose Manuel Garcia
AU - Vasquez, Angel Nicolas Avendano
N1 - Publisher Copyright:
© The Author(s) 2023.
PY - 2023
Y1 - 2023
N2 - Rapport is a fundamental building block of human relationships across cultures; yet, there is still a dearth of systematic, cross-cultural research on this important topic. This study contributes to a small but growing literature on the nature of rapport across cultures by examining judgments of rapport by observers from different culture/language groups of interactions involving investigative interviews conducted in different languages. Observers from four culture/language groups (English, Spanish, Arabic, and French) rated rapport in nine video clips consisting of three interview languages (English, Spanish, and French) and three segments within each interview. Findings demonstrated that rapport judgments reduced to a bidimensional model of positivity and negativity across the observer culture/language groups; that considerable cultural similarities in rapport judgments existed across the ebb and flow of the interviews; and that there were some possible cultural differences in rapport judgments and the constructs contributing to those judgments, notably French observers’ judgments of mutual respect and seriousness. These findings suggested both major similarities and potential differences in judgments of rapport across cultures.
AB - Rapport is a fundamental building block of human relationships across cultures; yet, there is still a dearth of systematic, cross-cultural research on this important topic. This study contributes to a small but growing literature on the nature of rapport across cultures by examining judgments of rapport by observers from different culture/language groups of interactions involving investigative interviews conducted in different languages. Observers from four culture/language groups (English, Spanish, Arabic, and French) rated rapport in nine video clips consisting of three interview languages (English, Spanish, and French) and three segments within each interview. Findings demonstrated that rapport judgments reduced to a bidimensional model of positivity and negativity across the observer culture/language groups; that considerable cultural similarities in rapport judgments existed across the ebb and flow of the interviews; and that there were some possible cultural differences in rapport judgments and the constructs contributing to those judgments, notably French observers’ judgments of mutual respect and seriousness. These findings suggested both major similarities and potential differences in judgments of rapport across cultures.
KW - culture
KW - investigative interviews
KW - negativity
KW - positivity
KW - rapport
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U2 - 10.1177/00220221231217710
DO - 10.1177/00220221231217710
M3 - Article
AN - SCOPUS:85181518017
SN - 0022-0221
JO - Journal of Cross-Cultural Psychology
JF - Journal of Cross-Cultural Psychology
ER -