Business Process Mining for Service Oriented Architecture

Amna Al Shereiqi, Youcef Baghdadi*

*Corresponding author for this work

Research output: Chapter in Book/Report/Conference proceedingConference contribution


Service Oriented Architecture (SOA) is an architectural style that uses loosely coupled services, which have separate concerns, as the primary constituents to build software solutions as compositions of services. It emphasizes loosely coupling and interoperability of services, required for agility and flexibility of business processes (BPs), hence allowing current BPs as well as future BPs to be integrated. To design such SOA-compliant software that supports BPs, the service identification is a critical phase. Indeed, the form under which the service is located may impact the effectiveness of the SOA. More particularly, the granularity of the entire services is very crucial in attaining the flexibility. The main objective of this research is to mine BPs for SOA by introducing a new service identification approach. The approach first uses a BP mining discovery technique to discover the BP model. Then, it clusters the activities into tasks, and finally organizes tasks into an initial set of services. And checks the compliance of the resulted services against the service orientation principles. The proposed approach is validated by a case study. The approach helps large enterprises to mine their BPs, develop them, and identify services. Finally, we recommend an automation of the proposed service identification approach to making it more effective and useful BPs.

Original languageEnglish
Title of host publicationICT for an Inclusive World - Industry 4.0—Towards the Smart Enterprise, ICTO 2018
EditorsYoucef Baghdadi, Antoine Harfouche, Marta Musso
Number of pages17
ISBN (Print)9783030342685
Publication statusPublished - 2020
Externally publishedYes
Event4th International conference on Information and Communication Technologies in Organizations and Society, ICTO 2018 - Nanterre, France
Duration: Mar 22 2018Mar 23 2018

Publication series

NameLecture Notes in Information Systems and Organisation
ISSN (Print)2195-4968
ISSN (Electronic)2195-4976


Conference4th International conference on Information and Communication Technologies in Organizations and Society, ICTO 2018


  • Business process
  • Business process mining
  • Service identification
  • Service orientation
  • Service oriented architecture
  • Web service

ASJC Scopus subject areas

  • Management Information Systems
  • Information Systems
  • Computer Science Applications
  • Information Systems and Management
  • Management of Technology and Innovation


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