Artificial Intelligence Abilities to Support Library Services

Research output: Chapter in Book/Report/Conference proceedingConference contribution


There are relationship between knowledge
management and the advanced applications that will affect
positively of the institution with the production of the knowledge,
organization, and sharing to improve the service and activities in
information organizations. From this standpoint, this study was
described the role of Artificial Intelligence Applications of
knowledge management in different information organizations,
as well as to identify the reality of employing artificial intelligence
applications in libraries to enrich the Knowledge Management,
exposing the relationship between artificial intelligence
applications and its ability to develop technical and
administrative processes in libraries of Knowledge Management
and Knowing the challenges facing the libraries to apply the
artificial intelligence applications.
The research is based on descriptive method by content analysis
of literature review by listing the most important and related
published Arabic and foreign literature it was token the studies
that are focused in Artificial Intelligence Applications of
knowledge management in information organizations.
The study conclude that the most important results of which are:
There are a lot of libraries that apply artificial intelligence
technology in their services, whether technical in the provision of
services, references and others, which undoubtedly facilitated the
ease of retrieval and search for the users, the available studies
discussed various aspects of the reality that this new application
plays in facilitating library services, and most studies agree on
that to facilitate services and their quality intelligence and the
application of artificial intelligence requires the availability of a
set of basic ingredients and requirements, such as strong
technical equipment, and qualified human resources capable of
using and developing this technology. The study recommended
the necessity for libraries and information centers to strive to
keep pace with the changes of artificial intelligence and to make
the right investment for knowledge management, increasing field
studies to explore the requirements of artificial intelligence
technologies and diversity in the services provided by artificial
intelligence in the library and activating them effectivel
Original languageEnglish
Title of host publicationArtificial Intelligence Abilities to Support Library Services
Number of pages12
Publication statusPublished - Jan 17 2022

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