TY - JOUR
T1 - The Use of Social Media by Clinical Nurse Specialists at a Tertiary Hospital
T2 - Mixed Methods Study
AU - Al-Rumhi, Alya
AU - Al-Rasbi, Samira
AU - Momani, Aaliyah M
N1 - ©Alya AL-Rumhi, Samira AL-Rasbi, Aaliyah M Momani. Originally published in JMIR Nursing (https://nursing.jmir.org), 24.08.2023.
PY - 2023/8/24
Y1 - 2023/8/24
N2 - BACKGROUND: Recently, many health care professionals, who use social media to communicate with patients and colleagues, share information about medical research and promote public health campaigns.OBJECTIVE: This study aimed to examine the motives, barriers, and implementation of social media use among clinical nurse specialists in Oman.METHODS: A mixed methods study was conducted among 47 clinical nurse specialists at Sultan Qaboos University Hospital between November and December 2020. Qualitative data were collected using an open-ended questionnaire and analyzed using thematic analysis, and quantitative data were collected with a questionnaire and analyzed using SPSS (version 21.0; IBM Corp).RESULTS: Of the 47 clinical nurse specialists surveyed, 43 (91.5%) responded. All respondents reported using social media applications, with WhatsApp being the most commonly used platform. Most respondents (n=18, 41.9%) spent 1-2 hours per day on social media. The main motives for using social media were increasing knowledge, communication, reaching patients easily, and reducing the number of hospital visits. The main barriers to social media use were privacy concerns, time constraints, and a lack of awareness of legal guidelines for social media use in the workplace. All participants requested clear rules and regulations regarding the use of social media among health care providers in the future.CONCLUSIONS: Social media has the option to be a powerful institutional communication and health education tool for clinical nurse specialists in Oman. However, several obstacles must be addressed, including privacy concerns and the need for clear guidelines on social media use in the workplace. Our findings suggest that health care institutions and clinical nurse specialists must work together to overcome these impediments and leverage the benefits of social media for health care.Bottom of Form.
AB - BACKGROUND: Recently, many health care professionals, who use social media to communicate with patients and colleagues, share information about medical research and promote public health campaigns.OBJECTIVE: This study aimed to examine the motives, barriers, and implementation of social media use among clinical nurse specialists in Oman.METHODS: A mixed methods study was conducted among 47 clinical nurse specialists at Sultan Qaboos University Hospital between November and December 2020. Qualitative data were collected using an open-ended questionnaire and analyzed using thematic analysis, and quantitative data were collected with a questionnaire and analyzed using SPSS (version 21.0; IBM Corp).RESULTS: Of the 47 clinical nurse specialists surveyed, 43 (91.5%) responded. All respondents reported using social media applications, with WhatsApp being the most commonly used platform. Most respondents (n=18, 41.9%) spent 1-2 hours per day on social media. The main motives for using social media were increasing knowledge, communication, reaching patients easily, and reducing the number of hospital visits. The main barriers to social media use were privacy concerns, time constraints, and a lack of awareness of legal guidelines for social media use in the workplace. All participants requested clear rules and regulations regarding the use of social media among health care providers in the future.CONCLUSIONS: Social media has the option to be a powerful institutional communication and health education tool for clinical nurse specialists in Oman. However, several obstacles must be addressed, including privacy concerns and the need for clear guidelines on social media use in the workplace. Our findings suggest that health care institutions and clinical nurse specialists must work together to overcome these impediments and leverage the benefits of social media for health care.Bottom of Form.
KW - Oman
KW - clinical nurse specialist
KW - cross-sectional
KW - health education tool
KW - social media
KW - tertiary hospital
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UR - https://www.mendeley.com/catalogue/b91fdb85-9cb5-300d-a06b-01f16e71e9d4/
U2 - 10.2196/45150
DO - 10.2196/45150
M3 - Article
C2 - 37616026
AN - SCOPUS:85171572487
SN - 2562-7600
VL - 6
SP - e45150
JO - JMIR Nursing
JF - JMIR Nursing
IS - 1
M1 - e45150
ER -