TY - JOUR
T1 - ICT-based solution approach for collaborative delivery of customised products
AU - Shamsuzzoha, A.
AU - Toscano, C.
AU - Carneiro, L. M.
AU - Kumar, V.
AU - Helo, P.
N1 - Publisher Copyright:
© 2016 Taylor & Francis.
PY - 2016/3/11
Y1 - 2016/3/11
N2 - Growing interest on business collaboration motivates todays industries, especially small and medium enterprises (SMEs) to establish and manage dynamic and non-hierarchical business networks to respond to market opportunities with added business benefits. This business environment requires concurrent work and real-time information sharing between key business partners in order to design and develop customised products. The use of traditional communication media such as e-mail, phone and fax is not satisfactory to get real-time information and is time-consuming and most often ineffective. In such environments, an Information and Communication Technology (ICT)/Web-based technology supports real-time information sharing among networked SMEs for the collaborative design and manufacturing of customised products. This study proposes an innovative ICT platform supporting SMEs collaboration, through Web and the Internet of Things technologies, which follows the Net-Challenge conceptual approach and methodological guidelines for SMEs to form and operate virtual organisations for the collaborative development and delivery of customised products. The ICT Platform was assessed in three different industry domains, namely the textile and apparel, the footwear and the machine tools, respectively. This ICT solution promotes collaboration, with substantial advantages for SMEs including the reduction of costs and delivery time and improvement of the innovation potential.
AB - Growing interest on business collaboration motivates todays industries, especially small and medium enterprises (SMEs) to establish and manage dynamic and non-hierarchical business networks to respond to market opportunities with added business benefits. This business environment requires concurrent work and real-time information sharing between key business partners in order to design and develop customised products. The use of traditional communication media such as e-mail, phone and fax is not satisfactory to get real-time information and is time-consuming and most often ineffective. In such environments, an Information and Communication Technology (ICT)/Web-based technology supports real-time information sharing among networked SMEs for the collaborative design and manufacturing of customised products. This study proposes an innovative ICT platform supporting SMEs collaboration, through Web and the Internet of Things technologies, which follows the Net-Challenge conceptual approach and methodological guidelines for SMEs to form and operate virtual organisations for the collaborative development and delivery of customised products. The ICT Platform was assessed in three different industry domains, namely the textile and apparel, the footwear and the machine tools, respectively. This ICT solution promotes collaboration, with substantial advantages for SMEs including the reduction of costs and delivery time and improvement of the innovation potential.
KW - Collaborative business network
KW - ICT
KW - Internet of things
KW - SMEs
KW - event management
KW - operational monitoring
KW - production planning
KW - virtual organisation (VO)
UR - http://www.scopus.com/inward/record.url?scp=84955643937&partnerID=8YFLogxK
UR - http://www.scopus.com/inward/citedby.url?scp=84955643937&partnerID=8YFLogxK
U2 - 10.1080/09537287.2015.1123322
DO - 10.1080/09537287.2015.1123322
M3 - Article
AN - SCOPUS:84955643937
SN - 0953-7287
VL - 27
SP - 280
EP - 298
JO - Production Planning and Control
JF - Production Planning and Control
IS - 4
ER -